STORE POLICY

Customer Care

We are dedicated to providing the highest quality soccer gear and expertise to players of all levels. With years of experience in the industry, we have built a reputation for reliability and outstanding customer service. Our knowledgeable staff is passionate about the game and ready to assist with personalized recommendations, ensuring you find the right products to enhance your performance. We also prioritize transparency in our pricing and offer a satisfaction guarantee, so you can shop with confidence. At Soccer Central, we’re not just a store; we’re a community of soccer enthusiasts committed to supporting your journey on and off the field.

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments

Return Policy

Return Policy for Soccer Central
1. General Return Policy: Soccer Central has a return policy that allows customers to return items within a specified period after receiving their order. Typically, this period is 15 to 30 days, depending on the specific item and its condition. Items must be unused, in their original packaging, and accompanied by all tags and accessories. Customers are usually required to initiate the return process through the website or customer service.
2. Lost in Transit: If an order from Soccer Central is lost in transit, customers should contact customer service as soon as possible. The company typically investigates the issue and may offer a replacement or refund if the package cannot be located. It is important for customers to provide tracking information and any relevant details regarding their order.
3. Late Shipping: In cases where an order is delayed beyond the expected delivery date, Soccer Central generally advises customers to check their tracking information first. If the delay exceeds a certain threshold (often around 7-10 days), customers can reach out to customer service for assistance. Depending on the circumstances, they may offer compensation or alternative solutions.
4. Comes Broken: If an item arrives damaged or broken, Soccer Central typically requires customers to report the issue within a certain time frame (usually within 48 hours of receipt). Customers may need to provide photographic evidence of the damage along with their order details. The company usually offers options such as refunds or replacements for damaged items.
5. Stolen Packages: In cases where a package is reported stolen after delivery, Soccer Central often advises customers to file a police report and contact their local postal service for assistance. The company may have specific procedures in place for handling stolen packages, which could include investigating the claim and potentially offering a resolution based on their policies. Shipping should take about 15 days if it takes longer than a month please email us at soccercentral135@gmail.com